Refund Policy

 Welcome to Zokni! We’re committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on how we handle shipping.

1. Processing Time

  • All orders are processed within 5 to 7 business days (excluding weekends and holidays).
  • Orders placed will be processed on the next business day.

2. Shipping Rates & Delivery Times

  • Standard Shipping:  5–7 business days.
  • Expedited Shipping: 2–3 business days.
  • International Shipping: 10–15 business days.

Delivery times are estimates and depend on the carrier and destination.

3. Shipping Destinations

  • We currently ship to in India.

5. Shipping Delays

  • Delays may occur during peak seasons, holidays, or due to unforeseen circumstances (e.g., natural disasters, customs delays).
  • We are not responsible for delays caused by the shipping carrier.

6. Lost or Damaged Items

  • If your package is lost or arrives damaged, please contact us at  zoknisocks@gmail.com within 7 days of receiving the delivery.
  • Include your order number and photos of any damaged items.

7. International Shipping & Customs

  • International shipments may be subject to customs fees, duties, and taxes.
  • The recipient is responsible for these charges. Please check your country’s customs policies before placing an order.

8. Contact Us

If you have any questions or concerns about your shipment, feel free to contact us:

Thank you for shopping with Zokni!